Anonymous
map-marker Victoria, British Columbia

Damage-overcharge by moving helpers with uhaul victoria bc

Colin and Ian with Peace of Mind moving helpers -Victoria BC came to load a Uhaul July 5 2013-they damaged walls and railing moving just a few pieces of furniture--then asked for $140 CASH extra for their 4 hour min ??--they only worked for two hours and had another move to do so they left and left us to finish loading--so these two made approx $140 per hour-- and when I called Colin he hung up on me--Nice !!! Have already call the head office in Arizona--They said there is NO 4hr min charge--My husband organized this on their web site DO NOT HIRE THESE PEOPLE They are DIRTY-CARELESS-SLOPPY and RUDE and that is before they take your money
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Loss:
$140
peaceofmindrelocationsuck
map-marker Washington, District Of Columbia

Peace of Mind Relocation / Peace of Mind Movers

DO NOT USE THIS COMPANY. WORST EXPERIENCE IN MY LIFE. TOTAL RIP-OFF, TOTAL FRAUD, TOTAL SCAM. THEY WILL TAKE YOUR MONEY AND RUN. THEY DON'T DO THEIR JOB. THEY ARE DISHONEST. I was quoted for a move and was told the Peace of mind mover's/Peace Relocation would show up at a certain time AT THE PLACE OF DELIVERY, with no problems at all. ONLY AFTER HAVING PUTTING MONEY DOWN, was I contacted and told that this time was a huge problem, and that I must be at the location within a two-hour window or would be charged 85 DOLLARS AN HOUR FOR THE PEACE OF MIND MOVERS / PEACE RELOCATION SERVICES TO WAIT. After sending far too many faxes, I was told that this was the scheduled time of pick-up and not delivery. WHAT A SHAM. Several phone-calls and faxes later to peace of mind movers / peace relocation services, that interrupted my work-day non-stop, and after dealing with incredibly rude customer-service agents at peace of mind movers / peace relocation, I finally had submitted all of the material they needed to complete my move. Including authorization for my storage unit, with the names of the employees (several faxes later), who could sign and authorize the movers to enter my unit. After having a friend cover for me for the 2 hour window i could not make, and having found out that they were only picking up my stuff not delivering it, I received a call AFTER this two-hour window from peace of mind movers / peace relocation at my storage unit. They said that they could not get into my storage unit because the guy at my storage unit did not have the authorization to sign, even though I had signed, faxed, and emailed a digitally scanned copy to Peace of Mind Movers / Peace relocation, and at this point had paid for half of my move. The guy at my storage unit offered to even stay an hour late so that he could scan and email me the peace of mind mover's / Peace relocation's paperwork to send me, sign, and fax, and return, so that peace of mind movers / Peace Relocation could begin their ripoff scam of a business. The two movers did not give the gentleman at my storage unit the paperwork. When I called them back they ignored my calls, and after finally picking up I asked, why didn't you give them the paperwork? "Nah man, that's not how it works." What a *** scam. I have been so ripped off by this company. SCAM SCAM SCAM. Major complaints. Huge ripoff. I am one pissed consumer. I have never had such a terrible experience. DO NOT USE THIS COMPANY. I await the second half of this problem asking for my money back, because they have NOT EVEN STARTED THEIR JOB!!!!!!!!!!
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Loss:
$900
1 comment
Guest

I am glad someone else has seen this company for what it really is

A TOTAL RIP OFF !!!!

U Haul should be ashamed that they would recommend these guys

I have reported them to the head of UHAUL in the States

I have filed complaints on the internet

I will be contacting the Chamber of Commerce and the Better Business of Victoria

I have taken muliple pics and will download them and publish and send them along

I am even thinking of going to the RCMP and reporting them for FRAUD

Comments anyone ????

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